Buying
Slim Metrix 60-Day Money-Back Window: Step by Step
Slim Metrix has a 60-day money-back window that starts on the purchase date, not the delivery date.
Contact support with your order ID first, then send back the containers, even empty, with tracking. You pay return postage, and approved refunds usually post in 3 to 5 business days.
Written by the Slim Metrix editorial teamUpdated
The promise
What is the Slim Metrix money-back guarantee?
It is a 60-day window to ask for your money back, counted from the day you buy. The sales page prints a 60-day guarantee and nothing longer (Slim Metrix sales page).
The guarantee is real, but it has conditions: contact support first, send the containers back even if empty, and pay the return postage. The terms below come from the sales page's refund policy and our seller brief.
| Length | 60 days from the purchase date |
|---|---|
| First step | Contact support with your order number and the email used to buy |
| What goes back | The containers, even empty |
| Return postage | Paid by the buyer; use a service with tracking |
| Refund timing | Usually 3 to 5 business days after approval (sales page). Our brief adds 5 to 10 days for it to show on your card. |
| When it can be refused | The sales page's policy mentions repeated refund abuse |
| Longer windows | Not published. No 90-day, 180-day or lifetime option appears. |
Day by day
How does the 60-day window work from order to refund?
- Order day
The 60-day clock starts
The window counts from the purchase date. Keep the order email: it has your order ID.
- Days 1-45
One capsule each morning
Weigh in once a week at the same time, and note appetite, energy and any stomach upset.
- Before day 60
Contact support first
Call the order desk or email [email protected] with your order ID, and get the return address in writing.
- After approval
Ship it back, then the refund
Return the containers, even empty, with tracking; you pay postage. Refunds post after the return is credited.
Mark day 55 on your calendar so a slow week does not push you past the line.
The clock
When does the Slim Metrix guarantee start counting?
It starts on the purchase date. Delivery days come out of your 60, so the time you actually hold the bottles is shorter. The sales page prints no delivery time, so we cannot tell you how many days shipping will take (Slim Metrix sales page).
- Save the order email the day you buy. It holds your order ID and the purchase date.
- Write the date the box arrives on the order email or a calendar.
- Count day 60 from the order date, not from the first capsule.
Use it steadily for about six weeks, then decide. That leaves two weeks for replies.
Pack size
Which Slim Metrix pack fits the 60-day window?
The 2-bottle pack matches it. Bigger packs give you capsules that last well past day 60.
Each bottle holds 30 capsules, one a day, so one bottle is 30 days. The sales page offers no single bottle. The smallest order is 2 bottles at $158, then 3 at $207 and 6 at $294 (Slim Metrix sales page).
| Pack | Days of capsules | Days past day 60 | Price |
|---|---|---|---|
| 2 bottles | 60 | 0 | $158 ($79 each) |
| 3 bottles | 90 | 30 | $207 ($69 each) |
| 6 bottles | 180 | 120 | $294 ($49 each) |
The 6-bottle pack costs less per bottle, but most of it would still be on your shelf when the window closes. For a first try, the 2-bottle pack keeps the whole order inside the guarantee. Compare all three on the pricing page.

Fine print
What does the Slim Metrix guarantee not cover?
Four limits, all taken from the sales page's written policy.
You pay to ship it back
The buyer pays return shipping. Use a tracked service and keep the receipt, since it is your proof the box arrived (Slim Metrix sales page).
Bottles go back, even empty
The policy asks for the containers. Keep every bottle, even after you finish it, until the refund is on your card.
Nothing after day 60
No longer window is printed anywhere we checked. Ignore any ad that promises 90 days, 180 days or a lifetime refund.
Repeat refunds can be refused
The sales page says refunds can be turned down for repeated refund abuse. A first, honest request is not that.
The money-back seal in the brand graphics is a picture. The written policy is what counts, and we never promise "no questions asked."

Try Slim Metrix, 1 capsule a day2, 3 or 6 bottles · BuyGoods checkout · 60-day money-back window
Order nowHow to claim
How do you claim the Slim Metrix money-back guarantee?
Contact support before you mail anything. Then follow the address and steps they confirm in writing.
Find your order ID
It is in the order email. Note the purchase date and the email you used.
Contact support
Call the order desk at +1 (281) 878-2829 (from our brief) or email [email protected], which appears on both the brief and the sales page. The sales page also lists +1 (855) 482-1597.
Get the address in writing
Our brief and the sales page name different return addresses. Mail only to the one support confirms by email.
Ship with tracking
Pack all the containers, add your full name, email and order ID, and keep the tracking number.
Watch for the refund
It usually posts 3 to 5 business days after approval, then can take 5 to 10 more days to show on your card.
Every step, and what to do if a refund stalls, is on the refund policy page. All phone numbers and addresses are on the contact page.
Before you buy
How can you avoid needing a Slim Metrix refund?
Check whether it suits you before you order. Five questions, and your answers stay on your screen.
Many refunds start with a reason knowable on day one, such as a medicine that clashes. Read the side effects page first if you take regular medicine.
Keep perspective
Does a money-back guarantee mean Slim Metrix works?
A guarantee protects your money, not your results. No trial of the formula has been published, and the FTC says health claims need human trials of the same dose and formula (FTC, Health Products Guidance). Judge the 60 days by your weekly notes. Our full take is on is Slim Metrix legit?
FAQ
Slim Metrix guarantee FAQ
How long is the Slim Metrix money-back guarantee?
It is 60 days from the purchase date. The sales page prints a 60-day guarantee and nothing longer, so plan to contact support before day 60. Count from the day you ordered, not the day the box arrived or the day you took your first capsule.
Does the Slim Metrix guarantee start when you order or when it arrives?
It starts when you order. The window runs from the purchase date, and no delivery time is printed on the sales page. Shipping days therefore come out of your 60. Save the order email and note the date the package shows up.
Do I have to send back empty Slim Metrix bottles?
Yes. The sales page's refund policy asks you to return the containers, even empty ones. Keep every bottle until the refund reaches your card, and pack them all in one tracked parcel after support confirms the return address in writing.
Who pays return shipping on a Slim Metrix refund?
You do. The sales page's policy says the buyer pays return shipping and should use a service with tracking. Keep the postage receipt and tracking number as proof.
Does Slim Metrix offer a 90-day or lifetime refund?
No. The sales page shows a 60-day money-back guarantee and no longer option. Treat any ad promising 90 days, 180 days or a lifetime refund as a red flag.
Is a 6-bottle pack covered by the Slim Metrix guarantee?
You can ask within 60 days of purchase, and the same terms apply: contact support, return the containers and pay postage. Keep in mind that a 6-bottle pack lasts 180 days, so most of it runs past the window. A 2-bottle first order fits it exactly.
Who wrote this
Written and reviewed by
Plain-language pages built from the label, the sales page and linked public health sources.
Last updated . See our editorial standards and how we check reviews. This website is run by Slimmetrixfit, a licensed U.S. retail desk for Slim Metrix, not by the manufacturer. Orders are processed by BuyGoods on the brand's sales page. Buying through our order links earns us a commission.
Keep reading
More about Slim Metrix

Refund policy
Refund steps, the two return addresses, who pays postage and how long money takes to reach your card.
Read more
Pricing
All three Slim Metrix packs with per-bottle and per-day costs, a supply planner and how each pack fits the 60-day refund window.
Read more
Contact
Every Slim Metrix phone number, email and address, where each comes from, and which to use.
Read moreLicensed U.S. retail desk for Slim Metrix
Ready to try Slim Metrix?
One capsule each morning, 30 days per bottle. Pick 2, 3 or 6 bottles; the money-back window is 60 days from purchase.
- BuyGoods checkout
- 60-day money-back window
- Order support: +1 (281) 878-2829
