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Slim Metrix 60-Day Money-Back Window: Step by Step

Quick answer

Slim Metrix has a 60-day money-back window that starts on the purchase date, not the delivery date.

Contact support with your order ID first, then send back the containers, even empty, with tracking. You pay return postage, and approved refunds usually post in 3 to 5 business days.

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Written by the Slim Metrix editorial teamUpdated

The promise

What is the Slim Metrix money-back guarantee?

It is a 60-day window to ask for your money back, counted from the day you buy. The sales page prints a 60-day guarantee and nothing longer (Slim Metrix sales page).

The guarantee is real, but it has conditions: contact support first, send the containers back even if empty, and pay the return postage. The terms below come from the sales page's refund policy and our seller brief.

Slim Metrix money-back terms, as printed on the sales page and in our brief (checked October 12, 2026)
Length60 days from the purchase date
First stepContact support with your order number and the email used to buy
What goes backThe containers, even empty
Return postagePaid by the buyer; use a service with tracking
Refund timingUsually 3 to 5 business days after approval (sales page). Our brief adds 5 to 10 days for it to show on your card.
When it can be refusedThe sales page's policy mentions repeated refund abuse
Longer windowsNot published. No 90-day, 180-day or lifetime option appears.

Day by day

How does the 60-day window work from order to refund?

  1. Order day

    The 60-day clock starts

    The window counts from the purchase date. Keep the order email: it has your order ID.

  2. Days 1-45

    One capsule each morning

    Weigh in once a week at the same time, and note appetite, energy and any stomach upset.

  3. Before day 60

    Contact support first

    Call the order desk or email [email protected] with your order ID, and get the return address in writing.

  4. After approval

    Ship it back, then the refund

    Return the containers, even empty, with tracking; you pay postage. Refunds post after the return is credited.

Mark day 55 on your calendar so a slow week does not push you past the line.

The clock

When does the Slim Metrix guarantee start counting?

It starts on the purchase date. Delivery days come out of your 60, so the time you actually hold the bottles is shorter. The sales page prints no delivery time, so we cannot tell you how many days shipping will take (Slim Metrix sales page).

  • Save the order email the day you buy. It holds your order ID and the purchase date.
  • Write the date the box arrives on the order email or a calendar.
  • Count day 60 from the order date, not from the first capsule.
A practical rule

Use it steadily for about six weeks, then decide. That leaves two weeks for replies.

Pack size

Which Slim Metrix pack fits the 60-day window?

The 2-bottle pack matches it. Bigger packs give you capsules that last well past day 60.

Each bottle holds 30 capsules, one a day, so one bottle is 30 days. The sales page offers no single bottle. The smallest order is 2 bottles at $158, then 3 at $207 and 6 at $294 (Slim Metrix sales page).

How each pack lines up with the 60-day window, at 1 capsule a day starting on the order date
PackDays of capsulesDays past day 60Price
2 bottles600$158 ($79 each)
3 bottles9030$207 ($69 each)
6 bottles180120$294 ($49 each)

The 6-bottle pack costs less per bottle, but most of it would still be on your shelf when the window closes. For a first try, the 2-bottle pack keeps the whole order inside the guarantee. Compare all three on the pricing page.

Six Slim Metrix bottles with white caps and violet labels on a white background
Six bottles is 180 days of capsules. About two thirds of that supply runs past the 60-day money-back window.

Fine print

What does the Slim Metrix guarantee not cover?

Four limits, all taken from the sales page's written policy.

Postage

You pay to ship it back

The buyer pays return shipping. Use a tracked service and keep the receipt, since it is your proof the box arrived (Slim Metrix sales page).

Containers

Bottles go back, even empty

The policy asks for the containers. Keep every bottle, even after you finish it, until the refund is on your card.

Time

Nothing after day 60

No longer window is printed anywhere we checked. Ignore any ad that promises 90 days, 180 days or a lifetime refund.

Abuse

Repeat refunds can be refused

The sales page says refunds can be turned down for repeated refund abuse. A first, honest request is not that.

The money-back seal in the brand graphics is a picture. The written policy is what counts, and we never promise "no questions asked."

Try Slim Metrix, 1 capsule a day2, 3 or 6 bottles · BuyGoods checkout · 60-day money-back window

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How to claim

How do you claim the Slim Metrix money-back guarantee?

Contact support before you mail anything. Then follow the address and steps they confirm in writing.

  1. Find your order ID

    It is in the order email. Note the purchase date and the email you used.

  2. Contact support

    Call the order desk at +1 (281) 878-2829 (from our brief) or email [email protected], which appears on both the brief and the sales page. The sales page also lists +1 (855) 482-1597.

  3. Get the address in writing

    Our brief and the sales page name different return addresses. Mail only to the one support confirms by email.

  4. Ship with tracking

    Pack all the containers, add your full name, email and order ID, and keep the tracking number.

  5. Watch for the refund

    It usually posts 3 to 5 business days after approval, then can take 5 to 10 more days to show on your card.

Every step, and what to do if a refund stalls, is on the refund policy page. All phone numbers and addresses are on the contact page.

Before you buy

How can you avoid needing a Slim Metrix refund?

Check whether it suits you before you order. Five questions, and your answers stay on your screen.

1. Are you pregnant, breastfeeding, trying to get pregnant or under 18?
2. Do you take insulin, a sulfonylurea (like glipizide) or another diabetes medicine?
3. Do you take cyclosporine, a blood thinner, levothyroxine, nadolol, atorvastatin or a weight-loss medicine?
4. Have you had liver problems, or yellow eyes or dark urine with a supplement before?
5. Do you already take a multivitamin, zinc, or another fat burner or green tea product?
Answer all 5Your result shows here. It is a checklist, not medical advice.

Many refunds start with a reason knowable on day one, such as a medicine that clashes. Read the side effects page first if you take regular medicine.

Keep perspective

Does a money-back guarantee mean Slim Metrix works?

No. It is a refund promise, not evidence.

A guarantee protects your money, not your results. No trial of the formula has been published, and the FTC says health claims need human trials of the same dose and formula (FTC, Health Products Guidance). Judge the 60 days by your weekly notes. Our full take is on is Slim Metrix legit?

FAQ

Slim Metrix guarantee FAQ

How long is the Slim Metrix money-back guarantee?

It is 60 days from the purchase date. The sales page prints a 60-day guarantee and nothing longer, so plan to contact support before day 60. Count from the day you ordered, not the day the box arrived or the day you took your first capsule.

Does the Slim Metrix guarantee start when you order or when it arrives?

It starts when you order. The window runs from the purchase date, and no delivery time is printed on the sales page. Shipping days therefore come out of your 60. Save the order email and note the date the package shows up.

Do I have to send back empty Slim Metrix bottles?

Yes. The sales page's refund policy asks you to return the containers, even empty ones. Keep every bottle until the refund reaches your card, and pack them all in one tracked parcel after support confirms the return address in writing.

Who pays return shipping on a Slim Metrix refund?

You do. The sales page's policy says the buyer pays return shipping and should use a service with tracking. Keep the postage receipt and tracking number as proof.

Does Slim Metrix offer a 90-day or lifetime refund?

No. The sales page shows a 60-day money-back guarantee and no longer option. Treat any ad promising 90 days, 180 days or a lifetime refund as a red flag.

Is a 6-bottle pack covered by the Slim Metrix guarantee?

You can ask within 60 days of purchase, and the same terms apply: contact support, return the containers and pay postage. Keep in mind that a 6-bottle pack lasts 180 days, so most of it runs past the window. A 2-bottle first order fits it exactly.

Who wrote this

Written and reviewed by

Written byThe Slim Metrix editorial teamSlimmetrixfit, licensed U.S. retail desk for Slim Metrix

Plain-language pages built from the label, the sales page and linked public health sources.

Medical review byDr. Alexis David, MD, PhysicianRole: Medical reviewerReview date: October 13, 2026

Last updated . See our editorial standards and how we check reviews. This website is run by Slimmetrixfit, a licensed U.S. retail desk for Slim Metrix, not by the manufacturer. Orders are processed by BuyGoods on the brand's sales page. Buying through our order links earns us a commission.

Licensed U.S. retail desk for Slim Metrix

Ready to try Slim Metrix?

One capsule each morning, 30 days per bottle. Pick 2, 3 or 6 bottles; the money-back window is 60 days from purchase.

  • BuyGoods checkout
  • 60-day money-back window
  • Order support: +1 (281) 878-2829
Two Slim Metrix bottles with white caps and violet labels: a green leaf logo, Dietary Supplement, 30 capsules

Slim Metrix capsulesFrom $49 a bottle (6-pack) · 60-day money-back window · BuyGoods checkout

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